Privacy

Last updated 20 October 2026

This page explains what Runneatly keeps about restaurant owners and their guests, and why.

What we keep

• Your account: your email address and your restaurant's name. You sign in with a code we email you; there is no password.
• Your website: the details you give (address, phone, opening hours, Instagram), your menu and the texts the AI writes, and your conversation with the AI in the studio.
• Previews made without an account on runneatly.com/try are kept for 7 days, then deleted.
• Security records: a scrambled (hashed) form of your internet address, kept briefly to stop abuse such as too many sign-ups or tries.

Menu photos and the AI

Menu photos and text you upload are sent to our AI provider, Anthropic, to read the menu and write your site. We don't store the photos themselves; we keep what the AI read from them (your menu).

Who helps us run the service

Vercel (hosting), Neon (database), Anthropic (AI) and Resend (sign-in emails). They handle data only to provide their service to us.

Cookies

Only one: the sign-in cookie that keeps you signed in to your studio. No advertising or tracking cookies, and your restaurant's public website sets none.

What we never do

We never sell your data or your guests' data, and we don't use it for advertising.

Your choices

You can change or take your website offline at any time in the studio. To get a copy of your data or delete your account, email hello@runneatly.com.